Tree Service in East Lake, FL

Always a great job! I want to operate that stump grinder next time.

Tony was absolutely great to work with. The tree was a tough one, right next to the house and absolutely huge. They did a great job, ground the stump and left everything clean and neat. Tony was very responsive and sent pictures from beginning to end. I got 3 bids and he beat everyone's price and did it a week faster than the closest other company could promise.

★★★★★

It has been almost two years since the work was done. It is meaningful that I waited two years to post because my oak trees were damaged to near death due to neglect, age, mistletoe and kudzu vine infestations when Panorama did the work on them. I say this because with near-death trees, it can take years before they fully come back to life, if at all. I gambled by having them "fixed" rather than cutting them down. The Panorama arborist gave me all of the options and told me that I could have the trees removed or they would do the best that they could to save my trees. I opted to try to save the trees. Panorama did the work, and the trees looked awful when they finished; bare and lethargic. On another occasion about six months later I had another tree problem and had other arborists come out to give me quotes. The other guys looked at Panorama's work and said that they messed it up and "lion tail" trimmed them which is a big mistake. I was devastated after spending so much money. I even called the University of Florida's Agriculture Extension Program and sent them photos of the trees. They confirmed that the trees were trimmed incorrectly. I called Panorama (this was almost a year after they did the work), and the arborist explained to me very professionally that the trees were so badly damaged that they had to trim them "incorrectly" to save the tree. I called the University of Florida (UF) again and we discussed the photos I had sent them. UF agreed totally with Panorama. I failed to give UF all the details the first time I spoke with them; under normal conditions they were trimmed incorrectly. However, based on the damage and further explanation, UF totally agreed with Panorama. Furthermore, UF told me that there is no way any of the other arborists that "bad mouthed" Panorama could have possibly known if the trees were trimmed properly or not because they did not know the extent of the damage to begin with. They were the ones that were acting non-professional. Bottom line is, now two years later my oak trees are looking great! It took a while, but I believe I made the right decision saving my trees rather than cutting them down to begin with. I would recommend Panorama if you have any specific tree problems requiring someone with specific knowledge on how to handle damaged trees. In the end, they used the correct technique to save the trees. Thank you.